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Return, Refund & Cancellation

Effective: 21 January, 2022

If you are not entirely satisfied with your purchase, we're here to help.

Returns Policy

  • You have 7 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

  • You must return the goods to us with proper documents as per Government of India transportation laws.

Refund & Cancellation Policy

For Physical Products Purchase

 

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

  • If your return is approved, we will initiate a refund to your credit card or to your bank account.

  • You will receive the credit within a certain amount of days, depending on your card issuer's policies or bank’s policies.

 

For Online Services, Programs and Subscriptions

 

smarkengineers.co.in does not offer refunds for payments made on any subscription plan. To avoid being charged during a free trial promotion, you must cancel your subscription before your free trial ends.

 

Your subscription will continue on a month-to-month basis, quarter-to-quarter basis, year-to-year basis, or one-time basis depending on the subscribed plan, unless and until you cancel or the subscription is suspended or discontinued by smarkengineers.co.in . 

 

If you cancel your subscription, the cancellation will be effective at the end of the current subscription period (except for one-time basis subscription plans); you will continue to have access to your subscription for the remainder of that period, but you will not receive a refund.

Canceling your subscription means that you will not be charged for the next billing cycle, but you will not receive any refunds or credits for amounts that have already been charged.

Shipping Policy

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

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  • If you receive a refund, the cost of return shipping will be deducted from your refund. If returned material shipping documents are not in order as per Government of India (GOI) norms and if GOI has imposed any penalty then it will be deducted from refund amount.

  • Certain Products / Services are non-returnable and Non Refundable: such products and services cannot be claimed under this refund/return policy.

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